For most items shipped and sold by store (www.mileseeygolf.com), the standard returns window under the mentioned returns policy is 30 days after delivery (which is same as all major existing e-commercial business platforms).

Under the mileseeygolf returns policies, the following conditions apply to change of mind returns:

• All item packaging (boxes, manuals, warranty cards, etc) must be returned with the returned items. 
• Packaging must be unopened.Items must be in new and unworn condition.
• Any items that, because of customer negligence, misuse or tampering are, damaged, missing parts or in unsellable condition, will not be accepted for return.
• Any items that have been resized, damaged, or otherwise altered after delivery will not be accepted for return.
• Shipping cost of change of mind returns will be responsible and paid by customer as prepaid, the original shipping fees will not be refunded under the returns policies for change of mind returns.

Faulty items will not be returned in their original packaging, but must be packaged appropriately to avoid damage during the return shipping process.

The item(s) due to customer damage are not required to accept any returned item that, as a result of customer negligence, misuse or tampering is, damaged, missing parts or in unsellable condition.

For return request, please kindly send order information, reason description, photo or video proof etc to email address: mileseeygolf@mileseey.com, our service center will handle the return request within 2 business days and reply with optional solutions such as return, exchange, resend, partial refund or full refund etc.

Once the return request and solution are agreed between customer and mileseeygolf under the delivered order, customer can follow the email instructions to proceed the return according to the confirmed logistics company and delivery address, then send the shipping tracking number to the above email address. Service center will proceed the necessary inspection after the retured package is received.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refunds will be issued once the item arrives at our warehouse. The refund will be credited back using the same method as when your initial order was made. Processing time typically takes 3-7 working days.

It typically takes some working days for the credit to appear on the buyer's credit card statement. This depends on how long it takes the buyer's bank to process the transaction.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at mileseeygolf@mileseey.com.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

To return your product, you should mail your product to our specified delivery address with our confirmation by email: mileseeygolf@mileseey.com.

Customer will be responsible for paying for the shipping costs for returning item. Please use the trackable shipping service and purchasing shipping insurance as option.